Monday, October 31, 2016

The Amazing Zeke

Zeke is one of our awesome kitty patients at the Animal Hospital of Rowlett.  Zeke came to us very ill in 2012.  He was limp and lifeless and had labored breathing.   Dr. Clary ran some labwork, took some x-rays, and did an echocardiogram.  Zeke was diagnosed with Histoplasmosis.

Zeke stopped eating and was not feeling good at all.  Dr. Clary placed a feeding tube to help Zeke get the necessary nutrition he needed to survive.  The thought of a feeding tube can be really scary to people, but luckily, his daddy was willing to proceed in hopes that the feeding tube would help save Zeke's life.

Now, 4 years later, Daddy is glad he made the decision to continue treatment and says that Zeke does something funny every day that brings joy to his life.  Here are some videos of Zeke!


Monday, September 12, 2016

Things I've learned...

As many of you know, I've been out on an "extended maternity leave". It wasn't intentional - I had some pregnancy complications that prevented a return to work after my 20 week appointment. To say this was unexpected is an understatement. I cried in the office when I found out I was being admitted to the hospital. My first phone call (before my parents even) was to Dr. Downes. I remember crying and saying I couldn't come back until I had the baby. She cried too. 

I'm lucky though. My absence showed me the capabilities of my amazing staff. Everyone chipped in. People requested additional responsibilities. Managers took on extra roles. Staff continued working their hardest and attempted to handle situations that arose so they wouldn't "bother me". I worked from a hospital bed for months behind the scenes while they continued to shine at the office. 

Managers, Cassey and Brittany, continued hiring processes set in place to grow our team. I am super excited to get back to the office and meet our newest team members! They handled employee concerns and ran Monday staff meetings each week. They placed orders and ran errands and kept things running smoothly. They did so much more, but it would be impossible to detail here. 

Reception staff (Aaron, Adrienne, Cara, Cassey, Fallon, Jenny, & Meleah) continued helping clients. They rarely left messages for me about situations they needed help with because they took on handling payment plans, VetSource orders, restocking of retail shelves, and made sure that people were happy. They emailed me ideas of things they thought would be helpful to them and allow them to provide better service. They rocked the client service aspect and continue to do so daily. 

Nursing staff (Brittany, Dorothy, Jacqueline, Laura, Logan, Matt, Mary, Memory & Zak) continued helping patients. They posted pictures of surgery pets, they scheduled surgeries and monitored patients. They cleaned and organized and kept their area sterilized. They learned our digital radiology equipment and continued following AAHA guidelines, even without me standing over their shoulder. 

Kennel staff (Ana, Jacquelyn, Kaylee, Kerri & Lizbeth) continued caring for boarders. They texted pictures to anxious moms and dads while they traveled. They bathed dogs and helped create new standard operating procedures to keep our pet hotel running smoothly. They let management know when washers and dryers needed repair and when food needed to be ordered. Kerri continued beautiful grooms and worked to take extra dogs/cats when the busy summer rush came around. 

You may have heard of "act as if". What is the as-if principle? This principle says that we can create outer circumstances by acting "as if" they are already real; for example, we can be happy by acting as if we are happy. 

I can say our whole staff acted "as if" the entire time I was gone. They acted as if their manager was standing over their shoulder, watching and assessing. They didn't slack on tasks, knowing nobody was there to notice. The office ran smoothly because of how awesome each of my co-workers are. It ran smoothly because they are all passionate about what they do for a living. It ran smoothly because they worked as a team towards a common goal. It ran smoothly because of awesome clients who want the best care for their pets. It ran smoothly because my team acted "as if". 

This experience taught me that whether I am there or not, the show goes on...and they deserve a standing ovation! The show continued beautifully, like a well oiled machine, and I couldn't be more proud of each and every employee of Animal  Hospifal of Rowlett. 

I'm sad to leave my new baby, but I'm trilled to go back to work with such an amazing group of individuals. See everyone Monday the 19th! 

-Christen Lynch, Practice Manager

(Mommy, Liam and Bo) 
 

Tuesday, May 10, 2016

Rabies is all around us in North Texas!


Please find attached the Texas Department of State Health Services, Region 2/3, Animal Rabies report for January through March 2016.

There were 38 laboratory confirmed positive animal rabies cases reported between January through March, 2016.

Of these 38 cases, there were 35 skunks, two cats and one dog reported.

For more information on Rabies prevention please go to http://www.cdc.gov/rabies/index.html

The Texas Department of State Health Services, Zoonosis control website is currently not available. If you have questions about rabies virus prevention, control or questions about other zoonotic disease, please call 817-264-4920.



Friday, May 6, 2016

Dryer Sheets Being Removed from Kitty


Check out our video on YouTube!  The doctors used our endoscope to see if there was an obstruction or problem with a kitty that presented with vomiting and lethargy.  

What we found when we put the scope in was pretty exciting!

Endoscopy is a nonsurgical procedure used to examine a oet's digestive tract. Using an endoscope, a flexible tube with a light and camera attached to it, your doctor can view pictures of their digestive tract on a color TV monitor.

Sunday, April 10, 2016

Pet visitation in progress


Pet visitation at hospitals is so therapeutic. There are many benefits to snuggling a pet - lower blood pressure and lower stress included. 

Consider bringing your pet to hospitals or retirement homes to visit with patients. 

Parvo

Wednesday, March 16, 2016

Cute kitty boarders


Hannah enjoying rubbing her head on anything she could find. 

Nova wanting to be up close and personal with the camera 


Allison snuggling in her hammock watching the fish 


Sally scarfing down her food and meds on the bird view window side.